Tom Smith (Utah, USA)
Therefore encourage one another and build each other up, just as in fact you are doing. - 1 Thessalonians 5:11 (NIV)
Part of my job is introducing new computer software to travel agencies across the country. One software package was particularly complicated, and Emily, the training manager, was nervous about teaching it to our clients. Emily ended up doing a great job, so I wanted to show my appreciation. I wrote...
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